Shipping & Returns

Shipping Policy

Thank you for choosing Flavour King! To enhance your shopping experience, we're pleased to offer expedited same-day order processing and a variety of shipping options. Please review the following guidelines to familiarize yourself with our efficient shipping process:

Order Processing:

Orders placed before our daily cut-off time (specified on our website) will be processed on the same day of purchase.
Once processed, you will receive a confirmation email containing your order details and a unique order number.

Shipping Methods:

Choose from our shipping options during checkout to suit your preferences and urgency.
Standard shipping generally takes 3-7 business days, but we also offer expedited shipping for faster delivery.

Special Shipping Methods with Flavour Champ Membership:

Flavour Champ members enjoy exclusive benefits, including same-day delivery and Grab and Dash services. Select these options during checkout to experience the ultimate convenience.
Visit our membership page for more details on Flavour Champ benefits and other exclusive deals.

Order Tracking:

A shipping confirmation email with a tracking number will be sent once your order is dispatched.
Use the provided tracking information to monitor your delivery progress.

Shipping Destinations:

We currently ship within the continental United States. Contact our Customer Service team for international shipping inquiries.

Delivery Attempts:

For detailed instructions on delivery attempts, please refer to our delivery page .
Ensure someone is available to receive the package or provide specific delivery instructions.

Lost or Damaged Items:

In the unlikely event of a lost or damaged package, contact us immediately. We'll work swiftly to resolve the issue and arrange for a replacement or refund.

Contact Information: If you have any questions or concerns about our shipping policy, please reach out to our Customer Service team at support@flavourking.com or call our helpline at (862) 881-0397.

Thank you for choosing Flavour King. We value your trust, and with our expedited shipping options and exclusive Flavour Champ benefits, we are committed to delivering an exceptional shopping experience.

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Return & Exchange Policy

At Flavour King, we understand that sometimes, things may not go as planned. If you've purchased a product from us that remains unopened and undamaged, we've got you covered with our hassle-free return policy. Please read the following guidelines to ensure a smooth return process:

Eligibility:

Only unopened and undamaged items are eligible for return.
The return request must be initiated within 30 days from the date of purchase.

Return Procedure:

Contact our Customer Service team via email at returns@flavourking.com to initiate the return process.
Provide your order number, the name of the item you wish to return, and the reason for the return.
Our Customer Service team will guide you through the necessary steps and provide you with a Return Authorization (RA) number.

Packaging:

Ensure the product is in its original packaging, unopened, and unused.
Include all accessories, manuals, and any promotional items that came with the product.

Return Shipping:

Customers are responsible for return shipping costs unless the return is due to an error on our part.
We recommend using a trackable shipping method to ensure the safe return of the item.

Inspection and Refund:

Once we receive the returned item, our team will inspect it to ensure it meets the eligibility criteria.
If the return is approved, a refund will be processed using the original payment method.
Please allow a reasonable processing time for the refund to reflect in your account.

Exceptions:

Perishable goods, personalized items, and digital downloads are non-returnable.
Returns without a valid RA number will not be accepted.

Contact Information: If you have any questions or concerns regarding our return policy, feel free to reach out to our Customer Service team at support@flavourking.com or call our helpline at (862) 881-0397.

At Flavour King, we strive to make your shopping experience delightful from start to finish. Thank you for choosing us as your preferred shopping destination.